Terms & Conditions

Circadian
(Owned & Operated by Circadian Crimson Private Limited)

Scope & Acceptance

These Terms & Conditions govern all access to and use of the Circadian website and services.

By:

Browsing the website
Placing an order
Completing a payment

You acknowledge that you have read, understood, and accepted these Terms and all linked policies.

Customer-First Commitment

Circadian is committed to:

Transparent pricing
Honest product representation
Fair and timely resolution of issues

We encourage customers to contact us first for any concern so we can resolve it efficiently and amicably.

Product Information & Expectations

Product descriptions are provided with reasonable accuracy
Images are illustrative; minor variations may occur due to:
- Screen calibration
- Lighting
- Manufacturing processes

Such variations are considered normal and do not constitute defects.

Orders & Availability

Orders are accepted subject to stock availability

Circadian reserves the right to:

Limit quantities
Cancel orders due to errors or compliance concerns

Customers will be informed promptly in case of cancellation and refunded accordingly.

Pricing & Taxes

Prices are displayed at checkout
Taxes are applied as per applicable laws
For India, GST invoices are issued in compliance with regulations

Payments

Payments are processed via secure third-party providers
Circadian does not store sensitive payment information
Failed or reversed transactions are not considered completed orders

Shipping & Risk Transfer

Delivery timelines are estimates
Risk transfers to the customer upon confirmed delivery
Incorrect address details provided by the customer may result in failed or delayed delivery

Returns, Refunds & Exchanges

Governed strictly by the published Return, Exchange & Refund Policy
Decisions are based on inspection and documentation
Refunds are issued to the original payment method only

Fair Use & Abuse Prevention

Circadian reserves the right to restrict services in cases of:

Repeated unreasonable return requests
Chargeback abuse
Fraudulent or misleading claims

This ensures fairness for all customers.

Limitation of Liability (Balanced)

Circadian’s liability, where legally applicable, is limited to the amount paid for the order
We are not liable for:
- Indirect or consequential losses
- Delays beyond reasonable control

This does not affect statutory consumer rights.

Data Protection & Privacy

Customer data is handled in accordance with:

Indian IT Act, 2000
Global data protection principles (including GDPR)

Full details are available in the Privacy Policy.

Governing Law & Jurisdiction

These Terms are governed by the laws of India, and disputes shall be subject to Indian jurisdiction, without prejudice to consumer rights under local laws.