Privacy Policy

Circadian
(Owned & Operated by Circadian Crimson Private Limited)

Circadian Crimson Private Limited (“Circadian”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, stored, and protected when you access our website or place an order.

1. Applicability

This Privacy Policy applies to:

Visitors of the website
Customers placing orders
Users interacting with customer support

It applies to users located in India and internationally.

2. Information We Collect

We may collect the following information:

a) Personal Information

Name
Email address
Phone number
Billing and shipping address

b) Transaction Information

Order details
Payment status and transaction references

(Note: We do not store card, UPI, or banking details.)

c) Technical Information

IP address
Browser type
Device information
Cookies and usage data

3. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

Processing and fulfilling orders
Delivering products
Providing customer support
Sending order-related communication
Complying with legal, tax, and regulatory obligations
Improving website performance and user experience

4. Legal Basis for Processing (GDPR)

For users covered under GDPR, we process personal data based on:

Performance of a contract (order fulfillment)
Legal obligations
Legitimate business interests
User consent (where applicable)

5. Payment Security

Payments are processed through secure third-party payment service providers
Circadian does not store sensitive payment information
All reasonable security practices are followed as per applicable laws

6. Data Sharing & Disclosure

We do not sell, rent, or trade personal data.

Information may be shared only with:

Logistics and delivery partners
Payment service providers
IT and analytics service providers
Government or legal authorities, if required by law

All third parties are required to maintain appropriate data protection standards.

7. Data Retention

Personal data is retained only:

As long as necessary to fulfill orders
To comply with legal, accounting, and tax requirements

After this period, data is securely deleted or anonymized.

8. Your Rights

For All Users

Access your personal data
Request correction of inaccurate information

Additional Rights for GDPR Users

Request deletion of data (where legally permissible)
Restrict or object to processing
Withdraw consent at any time

Requests can be made by contacting us (see Section 11).

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Ensure website functionality
Analyze traffic and performance
Improve user experience

By using our website or placing an order, you consent to the use of cookies in accordance with this policy.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet is completely secure.

11. Contact & Grievance Redressal

For privacy-related queries, data requests, or concerns, contact:

📧 support@circadian.in
Business Name: Circadian Crimson Private Limited

We aim to respond within a reasonable timeframe as required by law.

12. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in laws or business practices. Continued use of the website constitutes acceptance of the updated policy.

13. Governing Law

This Privacy Policy is governed by the laws of India, without prejudice to applicable data protection rights available under local laws for international users.